Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino AU, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and only spend what you can afford to lose.
If you find yourself struggling to control your gambling habits, help and support are available.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to access and use Rocket Casino AU. We take age verification seriously and may request proof of age at any time.
Gambling is not permitted for anyone under the legal age in their jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Feeling restless or irritable when attempting to reduce gambling
- Gambling to escape problems or relieve stress
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or others about the extent of your gambling
- Jeopardising relationships, education, or career opportunities due to gambling
- Relying on others to provide money to cover gambling losses
- Borrowing money or selling belongings to fund gambling
Self-Help Tools & Player Protection
Rocket Casino AU provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Reality Checks: Receive periodic reminders during play sessions about how long you've been gambling and how much you've spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
- Session Time Limits: Set automatic log-out times to limit extended play sessions
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations & Help Resources
If you or someone you know needs help with problem gambling, please reach out to one of the following organisations:
Australia
- Gambling Help Online — Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
International Support
- GamCare (United Kingdom) — Free support for problem gamblers
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada) — Evidence-based resources and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) — Confidential helpline and resources
Website: www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out — support is confidential, free, and available 24/7.
Your wellbeing is our priority. Contact Gambling Help Online on 1800 858 858 or visit their website for professional support and counselling.
Remember: You are not alone, and help is always available.